Why does the debt consolidation program work?

Credit Cards are under a revolving credit payment plan. They are designed to keep you in debt, resulting in your paying an extraordinary amount of interest while trying to pay them off. Under these circumstances, most people will end up paying between 15 and 30 or more years. This means they will usually pay out 5 to 6 times what they originally borrowed. By being in a debt consolidation program, the interest rates are fixed and lowered and all fees are stopped. This allows you to pay the principle down at a low fixed rate, therefore getting you out of debt in a fraction of the time, usually 4 to 5 years.

Why is debt consolidation better than a loan?

Borrowing money to pay back borrowed money is economic suicide. If you are able to qualify for an unsecured loan to pay off your unsecured debt (most people do not) you are basically borrowing from Peter to pay Paul. If you take out a secured loan such as a home equity or second mortgage, you are attaching your current unsecured debt to something of value such as your home. The average interest rate in consolidation is 6 to 8 percent, which is usually less than most loans today.

Can my credit be repaired through debt consolidation?

By using our program you restructure your debt. Your credit rating may improve by showing a positive payment history. No one can erase your true credit history, but the longer you stay in the program, the closer you will be to establishing a solid financial footing.

Can I quit the program?

Yes. However, if you do decide to quit the program, the interest rates will go back to what they were before you started.

What are unsecured / secured debts?

An unsecured debt is an account or monies owed that has no tangible property or product attached to it. Examples: Credit Cards, Medical Bills, Department Store Cards, Signature or Installment Loans, Repossessions, etc. A secured loan has something physical attached, that protects the loan in case of default, such as a mortgage or a car note.

Is this a loan? Do the creditors get paid in full?

No. This is not a personal loan to you. There is no cash in hand. All your money is disbursed directly to your creditors at a lower or zero interest rate. Complete Debt Services and its servicing agents are hired by you to do three things.

1. To set up and establish a new payment plan with your creditors that suspends your original terms and will help you get out of debt by lowering or eliminating your current interest rates.

2. Handle all Creditor and Collection agency phone calls after you have joined our Debt Consolidation program. 3. Consolidate your bills into one monthly payment.

Who needs our service?

Anyone who is experiencing problems keeping up with their bills or seeking to rid their life of financial burden.

Will creditors still call me?

If creditors call you after you enroll in the program, simply direct them to our service center. We will advise them that you are enrolled in our consolidation program, and there is no reason to contact you further.

How is my payment determined?

Each creditor requires a minimum payment to qualify you for the program. All creditors have different requirements for acceptance. The payment is based on your particular mix of creditors and your balances.

Are creditors willing to work with your program?

Absolutely. Your creditors want to be paid. They also understand when a client contacts a debt consolidation company, they may also be considering bankruptcy.

What is the difference between non-profit and for profit organizations?

There are many financial firms offering a debt consolidation program today. Many of these companies are "for-profit", unregulated businesses. If a company is not being subsidized by the creditors, they must collect all operating costs from YOU the client. This results in much higher monthly service charges that can sometimes be very close to the interest they claim to be saving you. Also many creditors will not work with for-profit companies or give the same concessions to their clients. When you enroll with Complete Debt Services, your account is handled by our 501C non-for-profit servicing agent A New Horizan establishing a strong relationship with your creditors and receiving the lowest payment and interest rates without any negotiations.

How do I get started on the program?

We offer an online creditor listing form for your convenience. Just click on the Free Quote link, fill out the requested information and submit it. You will be contacted by one of our Financial Consultants within 12 to 48 hours.

When does Complete Debt Services begin settling my debt?

Once you have fully retained our services, your creditors will be notified immediately and ADF will begin negotiations. However we can only settle a debt once the full funds are available.

If I miss a monthly payment to Complete Debt Services , will I be dropped from your program?

No. Simply call our customer service department seven (7) business days prior to your debit date and our customer service department will make alternative arrangements with you. It is understandable that circumstances may arise and we will help you get back on track with your payment schedule.

How do I find out the progress of my debt settlement?

You can call our customer care department at 888-369-1087 Monday thru Thursday from 9:00am to 6:00pm, Friday from 9:00am to 5:00pm Eastern Standard Time to speak with a representative. You will also receive statements that will keep you informed of the status of your account upon request to the customer care department.

Will my creditor call me at work?

They may attempt to contact you at work, however, once you verbally ask them to refrain from calling you at work, they are obligated to cease.

Will my creditors continue to contact me by mail?

Your creditors may also attempt to correspond with you by mail, this is allowed. Feel free to forward any correspondence and statements to our office as well.

Why should I use ADF to settle my debts instead of handling it myself?

Our team has extensive experience in negotiating debt working with creditors. We have an impeccable relationship with creditors and collection agencies, who are usually unwavering in negotiating with the consumer directly. Our team has extensive knowledge in consumer debt and the Fair Credit Reporting Act.

Who do I call if I have a question about the program or problem with a creditor?

You will talk directly with our customer service department at 866-626-4718 and any representative will have access to your file.

 Do I have to include all of my creditors into the program for settlement?

No. We recommend that you keep open at least one credit card. Any accounts that are included in the settlement will have to be closed immediately. Creditors won’t settlement accounts that are still open. You should keep one credit card open for emergency use only. Please be sure that the card you keep out of the program does not have same issuing banks as any included in the program. (This will negatively affect our negotiating power).

How long will it take for me to settle my debt?

It typically takes about 12-48 months, including all fees... However, it could be much sooner depending on your individual program.

 How much does this program cost?

Our Debt Settlement Program costs are based on percentage of your total debt. Your monthly payment will de determined by what you can comfortably afford, and is based upon your level of debt, income, and living expenses.

 Will Complete Debt Services stop late fees and interest from accruing on my accounts?

Complete Debt Services cannot stop a creditor from adding interest or late fees to an account. However, your individual program will reflect those fees and/or interest, and is incorporated into the settlement. Because we negotiate the debt down to a fraction of what you owe, your saving are far greater than any interest or late fees that could accrue.